What we collect
When you book, contact us or leave feedback we collect your name, phone number, email, vehicle notes, the branch you chose and the content of your message.
How we use it
We use your details to confirm and carry out bookings, reply to your messages and follow up on feedback. We do not sell your personal information.
Customer feedback
Feedback is read by our staff to improve our service. It is never published automatically. If you give consent, we may display your review on our website with your first name and last initial only — never your email, phone number or full name. You can withdraw consent at any time by contacting us.
How long we keep it
We keep booking and contact records for as long as needed to provide our services and meet legal obligations.
Your rights
You can ask to see, correct or delete your personal information by contacting any branch.